Personal data processing statement and consent to use of site data
This document concerns the privacy management of this website
This page describes how the site is managed referring to the way of processing personal data of customers who use the services and view the relevant pages
The 'information is made obligatory and produced taking into extreme consideration art. 13 of Legislative Decree 30 June 2003, n. 196 with reference to the code regarding the protection of personal data and to those who interact with web services accessible by telematic means in reference to the website.
through this page, pursuant to the applicable data protection legislation (including the General Data Protection Regulation 2016/679 (the "GDPR"), the Company that owns the website is the data controller.
The "Information pursuant to Article 13 of Legislative Decree No. 196 of June 30, 2003 on the protection of personal data"
We inform you that pursuant to art.13 of Legislative Decree No. 196/03 the personal data you kindly provide will be processed at our site by means of paper and electronic registration and will be used for the sole purpose of:
1) to fully implement all contractual obligations for the management and shipment of products;
2) to comply with our obligations under the law, regulation or EU and international regulations, including with regard to merchandise returns and article warranties.
Also upon express consent we may use your personal data to:
Carry out marketing via email or SMS.
Carry out marketing through other partner companies of the above site
Personalize third-party advertisements that you may see on third-party websites.
Use your geolocation to provide you with location-based services.
Use your sensitive information to facilitate transactions in certain categories.
You have the right to withdraw your consent at any time.
We may use automated technologies for decision making or profiling. We will not make automated decisions about you that may have significant consequences for you except in circumstances where: such a decision is necessary as part of a contract with you; we have your consent; or applicable law requires us to use such technology.
The company that owns the site assures its visitors and customers that this document on the processing of personal data is carried out with respect for the fundamental rights and freedoms and dignity of the data subject, with particular reference to privacy, personal identity and the right to protection of personal data. We ensure a very high level of protection of the rights of customers of this website as well as the fulfillment of obligations by the data controller.
THE DATA CONTROLLER
As a result of consulting this site, data relating to identified or identifiable persons may be processed. The "owner" of the processing is the site owner
The site owner is the data controller in accordance with Article 29 of the Personal Data Protection Code, as it holds all the rights and manages the entire technology department at its headquarters.
PLACE OF DATA PROCESSING
The processing of personal data related to the web services of this site takes place at the aforementioned site location used and managed only by personnel qualified in the processing of personal data.
Personal data provided by users who request informational material or subscribe to the newsletter service are used for the sole purpose of performing the requested service or performance. In some cases, data in the same scope may be used in order to improve the products present or the performance of the website always under express consent from the customers of this website.
If there is a need for personal identification of the user in order to provide the user with a certain service, the user will be asked to provide consent for their use and only for the purpose of performing the requested service. In the event that a customer wishes to conduct a transaction with this website, first name,last name, telephone number, email address, credit card number and delivery and billing address will be requested. All of this information is necessary in order to be able to provide the requested service, moreover, the aforementioned information may be used to contact the user in order to obtain certain data necessary in the processing of his/her transaction.
Ordering on this website
In order to place an order on this ecommerce the customer must provide shipping/billing information, their telephone number, an email address. The shipping address will be used to be able to deliver the purchased goods and will only be communicated to the express couriers for delivery of the requested goods.
The telephone number may be used for communications with the customer regarding the order being prepared or for problems regarding the complete or partial fulfillment of the goods purchased and finally communicated to the couriers for the delivery of the good.
The email address will be used for communications to the customer regarding order confirmation immediately after accepting the terms of the contract and concluded the order on the page of the site that performs this function, confirmation of payment and for any other communications by way of example the delay of shipment, goods not in stock, track code of the shipment etc.
L 'email address will also be used by the courier for any communications relating to the sale and where provided for the courier to send an sms containing the trackin code
Exchange of goods and returns
In order to make a return or an exchange of merchandise on this e-commerce the customer must provide shipping/billing information, their phone number, an email address. The shipping address will be used to be able to deliver the goods sent in replacement, it will only be communicated to the express couriers for the delivery of the requested good. The email address will be used only to proceed with the request for return or exchange of goods and for acceptance according to current law on returns in EU countries or if it is necessary for any refund communications.
Customer's personal account:
The site allows its customers to create their own restricted area where their personal information is entered, and where all orders or services provided are listed.
During registration the following data are required for a customer account (mandatory data):
- your email address
- your password
- your first name
- your last name
- your consent to the data protection regulations
The shipping and billing address is only required if you place orders. We need the correct first and last name, address and payment information for your order. We need your email address so that we can confirm receipt of your orders and shipping as well as to communicate with you in general. We also use your email address as identification (the registration name) which is used when you log into your customer account.
The customer has the option to delete and anonymize all his data directly from his personal area by clicking on DELETE ACCOUNT if you fail in the procedure the customer can request the removal of his account and complete anonymization of data by sending a simple email, without necessarily providing through the contact page of the site.
NEWSLETTER AND MARKETING
By providing your consent to receive newsletters by ticking the flag in the checkout or by using the subscription form, found in several parts of this website, or by creating your personal account, the site is authorized to send information by email or text message, about new products, promotions, coupons and other types of visual marketing. To send the newsletter we use the email address you have given us and we only need your consent that, you as the owner of the email address, approve receipt. If you later no longer wish to receive our newsletter, you can object at any time without cost by contacting us via the contact page. Of course, each newsletter edition also contains a link to unsubscribe from receiving the newsletter.
BROWSING AND PERSONAL DATA
Where possible, security measures are implemented to prevent unauthorized access to cookies and similar technologies. A unique code ensures that only the site can access cookie data.
Cookies are small files that are stored on your data carrier and that store certain settings and data for interchange with our systems via your browser. In principle, we distinguish between two types of cookies: so-called session cookies, which are deleted as soon as the browser is closed, and permanent/temporary cookies, which are stored for an extended or indefinite period on your data carrier. Such storage serves us to be able to set up the pages of our site and our proposals in a way that suits you best and thus make it easier for you to use them, for example by storing certain settings so that you do not have to repeat them each time.
our site specifically uses the following cookies:
GOOGLE ANALYTICS COOKIES
This website uses Google (Universal) Analytics, a web analytics service offered by Google Inc. (www.google.it). Google (Universal) Analytics employs methods that enable an analysis of your use of the website, such as so-called cookies, text files that are stored on your computer. The information created about your use of the website is usually transferred to a Google server located in the USA and stored there. In the case of the activation of IP anonymization on this website in the member states of the EU and other states party to the Convention on the European Economic Area your IP address is shortened before its transmission. Only in exceptional cases the full IP address is transmitted to a Google server in the USA. The anonymized IP address transmitted by your browser to Google Analytics is not matched with other Google data.
You can prevent the collection and transmission of the data created by the cookies and pertaining to your use of the website (including your IP address) to Google as well as their dissemination through Google by downloading and installing the browser plug-in found under the following link: http://tools.google.com/dlpage/gaoptout?hl=it.
Alternatively to the browser plug-in you can click on this link to prevent tracking via Google Analytics on this website. Doing so will have an opt-out cookie installed on your terminal device. If you delete your cookies, you must click on the link again.
GOOGLE ADWORDS COOKIES
The site may use Google inc.'s Google Adwords program at certain times, and Google Remarketing technology, the cookies are used in the case of using remarketing and tracking conversions from the adwords program as part of the placement of advertisements featured on www.google.com and related sites their partners. Users can still disable Google's conversion tracking cookies from the settings of the Internet browser you use for browsing. You can also delete such data later by clearing your cache and deleting the cookies saved for your Internet browser. For more information https://www.google.com/intl/it/policies/privacy/
The user, can also disable Google Analytics cookies by downloading a specific plug-in provided by Google inc. at https://tools.google.com/dlpage/gaoptout
For each access on the web pages of the site, usage data is transmitted by the respective Internet browser and stored in protocol files, so-called web server log files. The data sets stored in such a procedure contain the following data: date and time of the retrieval, name of the retrieved site, IP address, referrer-URL (URL of origin, that of the site through which you arrived at the site in question), the amount of data transmitted, as well as information about the products and version of the browser used.
We process these logfile data sets to improve and make our website more usable, to identify and remove errors more quickly, and to manage server capacity. At the same time, we use the logfile data sets to fend off attacks on our shop, for example those in the context of so-called distributed denial of service that aim to block our servers by overloading them with requests. These logs are automatically deleted from our servers every 30 days.
DATA VOLUNTARILY PROVIDED BY THE USER
From us, your personal data is transmitted securely by encryption. Of course, this also applies to your order and customer login. We employ the TLS (Transport Layer Security) or SSL (Secure Socket Layer) encryption system.
We also protect our WEB pages and other systems by means of technical measures account the loss, destruction, access, tampering or dissemination of your data by unauthorized persons. Personal data are data about personal or objective circumstances of a specific or determinable natural person. Under this definition fall, exemplarily, your name, your telephone number, as well as the master data you communicate to us during registration or creation of your account. When sending e-mails to any of our addresses on this website or other partner websites or using the contact form you will provide express consent to the use of your personal data for the provision of the requested services or information.
We use data collected during your visit to the site to show you so-called banner advertising. These are advertisements that we place on third-party sites. In general this is done through the use of so-called cookies or pixels. Our goal is to make our advertising proposition more interesting and useful to you, so within the scope of banner advertising you will mostly see products that you have already looked at on our pages or products that are similar to those you have been interested in (so-called retargeting). In the context of banner advertising we operate exclusively with pseudonymized data; cookies do not contain any readable in-text information about your data (such as name or email address).
RIGHTS OF THE INTERESTED PARTIESThe "interested parties", i.e., natural persons, legal persons, entities or associations, to whom the data refer have the right, at any time, to obtain confirmation of the existence or non-existence of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification pursuant to art. 7 of Legislative Decree. 30/06/2003, n. 196. Pursuant to the same article, the interested parties also have the right to request the cancellation, transformation into anonymous form or blocking of data concerning them, processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing.